The AI front desk for
physiotherapy clinics.
gema books assessments and treatments, coordinates multi-disciplinary care, handles MVA/WSIB and tracks exercise compliance — 24/7.
Solutions
Built for physiotherapy clinics.
gema understands how physiotherapy clinics actually run — scheduling, intake, insurance, recalls — and runs all of it for you.
24/7 physiotherapy operations
AI trained for physiotherapy clinics. Handles assessment bookings, treatment scheduling, and answers questions about injuries and rehab programs.
Exercise program management
Sends automated exercise reminders, tracks patient compliance and schedules reassessments. Keeps patients on track with home rehab.
MVA & WSIB coordination
Verifies insurance coverage, tracks approved visits, collects claim information and helps patients understand benefits for motor vehicle and workplace injuries.
Multi-disciplinary scheduling
Coordinates care between physiotherapists, kinesiologists, massage therapists and other practitioners. Books sequential appointments and manages complex plans.
Progress tracking & follow-ups
Monitors treatment frequency, sends appointment reminders, and reaches out to patients who haven’t booked follow-ups.
Digital intake & assessment
Collects injury history, pain scales, functional assessments and consent forms digitally. Prepares info before the patient arrives.
Operations Platform
One AI. Four channels. Every customer reached.
gema deploys AI agents across voice, SMS, web chat and email — so no inquiry goes unanswered, day or night.
Voice Agent
Answers every call instantly — 24/7. No hold music. No missed bookings. No staff required.
- Books, cancels & reschedules appointments
- Checks real-time availability across your team
- Answers FAQs, hours, directions & service info
- Escalates complex calls to your team instantly
Setup
Live today. No dev team required.
Connect your business
We integrate with your booking system. Add your phone number, services and team in the dashboard — no developer needed.
Train your AI agent
Upload your FAQs, policies and details. gema learns your booking rules and stays updated automatically.
Go live today
Forward your phone, embed the chat widget, activate SMS and email. gema handles inquiries around the clock.
Integrations
Works with the booking system you already use.
gema syncs confirmed bookings — and cancellations — straight into your practice-management system, so your calendar always matches reality. No developer required.
Disclaimer: gema is an independent service and is not affiliated with, endorsed by, sponsored by, or in any official partnership with the companies named above. All third-party product names, company names, logos, trademarks and brands are the property of their respective owners and are referenced here for identification and illustrative purposes only. Such reference does not constitute or imply endorsement, sponsorship, certification, or affiliation. Integration availability may change without notice and is not guaranteed; a reference to a third-party system is not a commitment that the integration is currently available.
Results
Clinics are already seeing the lift.
“Our physiotherapy clinic has transformed patient care. The AI manages complex scheduling for multiple therapists, handles exercise program follow-ups, and reminds patients about home exercises.”
Sarah Mitchell, PT
Lead Physiotherapist · Toronto
“Finally, technology that understands rehabilitation workflows. It coordinates between our physios, kinesiologists and massage therapists seamlessly. Compliance with treatment plans has improved dramatically.”
Michael Chen, RPT
Clinic Owner · Vancouver
“Handles MVA and WSIB inquiries perfectly, verifies coverage and helps patients understand benefit limits. Our therapists now spend more time treating and less time on admin.”
Dr. Jennifer Thompson
Physiotherapy Director · Ottawa
Live Demo
Talk to gema.
Ask about features, pricing, or how it works — just click and start talking.
Try saying
Pricing
One flat fee. Sized to your team.
Every plan is the full Front Desk — priced by practitioner count, with monthly GEMA Credits included. Every channel — voice, text, chat and email — draws from the same credit pool. You're billed per practitioner, not per service — each can offer as many services as you like.
Solo
1 practitioner
The AI front desk for a single practitioner.
3,000 credits / month
≈ 750 voice minutes
Small
2–5 practitioners
The starter package for small clinics.
6,000 credits / month
≈ 1,500 voice minutes
Growth
6–12 practitioners
For busy clinics with more volume.
12,000 credits / month
≈ 3,000 voice minutes
Scale
13–25 practitioners
Large or multi-provider locations.
24,000 credits / month
≈ 6,000 voice minutes
25+ practitioners or multi-location? Talk to us about Enterprise · Cancel anytime
Every plan includes
- All 4 AI agents — voice, SMS, chat & email
- Booking, cancellation & rescheduling workflows
- Reminders, waitlist & escalation to staff
- Analytics dashboard + AI knowledge base
- 1 dedicated phone number · go live today
What's a GEMA Credit?
Credits are how gema meters the AI work it does for you. Every channel draws from your monthly credits — a text, email or chat reply is just 1 credit, while voice is the heaviest. Usage beyond your plan is metered transparently and billed at month end.
gema vs. the alternatives
gema AI
from $149/mo
flat · per location
- 24/7 availability
- Books & cancels
- 4 channels
Answering Service
~$850–2K/mo
$4.25 / call
- Takes messages only
- Cannot book
- Phone only
Human Staff
$3,800/mo
salary + benefits
- Business hours only
- 1 call at a time
- Turnover risk
ROI
See your savings.
For a typical business handling 200 inbound calls a month, gema replaces a full-time front desk at a fraction of the cost.
saved every year by switching to gema — while never missing a call again.
FAQ